For public works directors

Run your DPW
without the spreadsheets.

You shouldn't need three spreadsheets, an email inbox, and a vendor portal just to know where today's work stands. WorkmanIQ replaces all of that with one platform: work orders, citizen requests, assets, PMs, inventory, and fleet. Used by cities and towns of every size, from a four-person DPW office to a department of hundreds.

5+ tools replaced in one platform
Cloud-hosted SaaS with no IT footprint
4 integrations in the box: ESRI, SeeClickFix, Samsara, Geotab
Procurement-ready security posture

Built around the Director's day.

Whether you're running a four-person DPW office or a department of hundreds, the platform is shaped for how directors actually work: streets, water, sewer, refuse, fleet, and facilities, all rolling up to a single picture you can defend in front of council.

Visibility

What's open, across every division.

One dashboard for streets, water, sewer, refuse, fleet, and facilities. Open WOs, overdue, completed this week, average close time. No more switching between tabs and spreadsheets.

Reporting

Answer council questions on the fly.

"How many pothole reports this quarter?" "What's our average response time on water complaints?" Ask in plain English, get a chart and table back. No custom report to wait on.

Adoption

Crews will actually open it.

The field PWA installs to the home screen in five minutes, works offline, and closes a job in three taps. The crews aren't going to fight you on this one.

Also lands well with: City & Town Managers Utility Supervisors Fleet & Facilities Leads Field Crews & Technicians IT & Procurement
What it replaces

One platform, instead of five disconnected tools.

Most public works teams stitch together spreadsheets, paper tickets, an aging CMMS, an intake-only app, and a separate asset list. WorkmanIQ replaces all of them.

What teams use today
What WorkmanIQ does instead
Spreadsheets for tracking work, assets, and PM schedules
A single live database with full audit trail, dashboards, and exports
Paper tickets handed to crews each morning
Mobile work orders with photos, voice notes, and offline sync
Legacy CMMS that's desktop-first, with AI bolted on as a chat widget
AI-native triage, predictions, and reporting woven into every module
SeeClickFix-style intake that's great for citizens, but with no work order behind it
Citizen portal with AI auto-triage and direct work order conversion
Disconnected asset systems, with GIS in one place and repair history in another
Bidirectional ESRI sync, with WO history and risk score per asset
Custom-built reports that take weeks to configure
Natural-language questions → instant chart, summary, and table
01 / Intake to dispatch

Citizens send it in. The right crew gets it. You don't sort the inbox.

A pothole report comes in through the public portal. Within seconds it's classified as Streets / Pavement / Medium, cross-referenced against three nearby reports from the past week, and queued for the right division. A supervisor approves the work order on her phone before lunch.

  • Auto-classified division, category, and priority on submit
  • Geospatial duplicate detection within 200 meters
  • Confidence score and reasoning on every classification
Live request AI triage
1Citizen submits via portalSR-7841
2AI classifies: Streets / Pavement94% conf.
3Linked to 3 nearby reports200m
4Routed to Streets queueWO-412
02 / Predictive maintenance

Fix what's about to break, not what already did.

Every asset gets a risk score that factors in age, condition trend, repair history, warranty status, and run hours. Lift Station #3 has failed twice in the last quarter and its score reflects that. You see the problem before the call comes in at 2 a.m.

  • Continuously updated risk score on every asset
  • Reasoning per asset, in plain English
  • Auto-PM scheduling for high-risk equipment
Asset riskPumps & lift stations
Lift Station #387CRITICAL
Pump House A71HIGH
Hydrant 4th & Maple54MEDIUM
Lift Station #138MEDIUM
Pump House B19LOW
03 / Field-first PWA

Works in the basement, the tunnel, and the dead zone.

Crews installed it on their phones in five minutes. They QR-scan an asset, snap a photo, leave a voice note, log materials, and close out the job. The app syncs the moment they hit a signal again. No paper. No "I'll log it when I'm back."

  • Installs to home screen on iOS, Android, Windows, Mac
  • Full offline writes; conflict-free sync on reconnect
  • Voice notes, photos, QR scan, mileage, materials in one flow
9:42 AM Offline
WO-2026-000412
Hydrant flow test, 4th & Maple
qr_code_scanner Scan photo_camera Photo mic Voice
WO-2026-000409
Lift station #3, quarterly PM
check_circle Mark complete
Departments served

Every division of small & mid-sized public works.

Departments of Public Works Water Authorities Sewer Districts Streets & Roads Refuse & Sanitation Stormwater Facilities Teams School Campuses Government Buildings Fleet Operations Contractors

Want a 20-minute walkthrough?

Tell us a little about your team and we'll set up a quick demo. We'll show the parts that matter to you and skip the rest.

  • 20 minutes, no slide deck
  • We tailor it to your departments
  • Pricing and procurement docs on request
Prefer email? mike@mkn.us
We'll only use this to set up your demo. No marketing list.