One platform. Every workflow.
Fifteen-plus modules built for public works, utilities, facilities, and fleet teams — from the citizen request that comes in at 7:02 a.m. to the executive report that goes out at 5:00 p.m.
The full lifecycle, beautifully managed.
Open → assigned → in progress → on hold → completed → closed. Every priority has its own SLA. Every WO has rich detail and a full audit trail.
- Labor (hrs × rate), materials, equipment, checklists, comments, voice clips
- Geocoded locations with zones, calendar & map views
- Print-ready, cost breakdown, file gallery, full activity history
- Templates, auto-numbering (WO-2026-000123), division-aware routing
Priorities & SLA
Emergency · High · Medium · Low · None — each with its own SLA hours and automatic escalation.
Every other module, in the box.
campaign Service Requests
Public no-login portal, Google Maps autocomplete, photo upload, reCAPTCHA v3, IP rate limiting, public tracking codes, AI auto-triage & conversion.
precision_manufacturing Assets
Hierarchy, condition rating (1–5), lifecycle, QR labels & scanning, ESRI bidirectional sync, CSV import, work order history per asset.
event_repeat Preventive Maintenance
Time- and usage-based PM schedules, multi-asset PMs, automatic WO generation, compliance dashboard, forward-looking PM calendar.
checklist Inspections
Custom templates, mobile-first offline fill-out, photo capture, pass/fail scoring, auto-generated WOs on failure.
inventory_2 Inventory
Stock tracking, low-stock alerts, transfers, used-on-WO deduction, value by category, transaction history per item.
receipt_long Purchasing
POs linked to vendors, WOs, assets. Approval workflows, line items, received-quantity tracking, vendor management.
handshake Vendors & Contractors
Full vendor registry. Contractor portal with scoped access to only their assigned WOs and a streamlined closeout flow.
local_shipping Fleet Management
Vehicle registry by division, Samsara & Geotab telematics webhooks, fleet-triggered PMs (oil changes every N miles).
menu_book SOPs
Library of org-wide procedures. AI-generated & human-edited. PDF research import. Versioning, steps, safety, parts, intervals.
folder Documents
Central document library. Upload, view, edit metadata. Link to assets, WOs, PMs, SOPs.
apartment Divisions
Water, Sewer, Streets, Refuse pre-seeded — fully customizable. Each division gets its own categories, SLAs, staff, and dashboards.
account_tree Workflows
Trigger-based automation engine. Conditional branching, multi-step actions, run counter & last-run tracking. Real-time, no queues.
Work that runs itself.
PMs auto-create
Every active PM is scanned continuously. The moment a schedule comes due — on time, mileage, or hours — the work order is created and routed.
SLAs escalate themselves
Every open WO is measured against its priority's SLA. 75% warnings post automatically; breaches escalate to supervisors with no manual checking.
Reports email themselves
Daily digests for directors and supervisors. Saved reports email on a schedule. Real-time workflow execution on every WO mutation.
Pre-built reports, custom builders, and a natural-language dashboard.
Pre-Built Reports
- Work Order Summary
- Cost by Division & Cost by Asset
- Technician Productivity
- Response Time (avg hrs by div & priority)
- Backlog & Forward-Look
- Asset Condition Report
- Cross-Charge (inter-department billing)
- Predictive Risk Report
- Act 51 (Michigan municipal road reporting)
Executive Dashboard
- KPI cards: Open, Overdue, Completed, Avg Close Time, Total Cost
- Donut, bar, pie, stacked, multi-series via ApexCharts
- Date presets: 7d / 30d / 90d / YTD / 12 mo / custom
- Division comparison matrix
- Integrated AI natural-language query box
- Custom dashboards with per-user pinned widgets
- Full audit log on every mutation
- CSV / Excel exports from every list view
See it run end-to-end.
The fifteen-plus modules work together as a single workflow. The "How It Works" page walks through it — with two sample scenarios from real public works teams.
See how it works arrow_forward