Engineered for the field.
A true mobile app. Offline-capable. Multi-tenant. Wired to the integrations cities actually use.
Works when the signal doesn't.
Crews close out work in basements, tunnels, and dead zones. The platform queues every change and syncs the moment connectivity returns. No "try again" buttons.
- Installs to home screen on iOS, Android, Windows, Mac
- Full-screen standalone display, portrait-optimized
- Home-screen shortcuts: My WOs, Scan QR, New WO
- Create WOs, close out jobs, leave comments — while offline
- Background sync the moment the signal returns
Technician-first UI
A dedicated dashboard with only the WOs assigned to you, priority-sorted, with one-tap status transitions.
- Large tap targets, status badges, priority stripes
- QR scanning from camera
- Voice-clip comments
- Photo attachments straight from the phone camera
- One-tap Assigned → Start → Complete
Citizen Portal
- No-login public request form
- Photo upload, address geocoding, category selection
- Tracking code (SR-XXXXXXXX) — no account required
- Public status updates posted as the WO progresses
- reCAPTCHA + IP rate limiting = spam-resistant
- AI triage + auto-conversion + supervisor notification on submit
Public intake without the friction.
Citizens submit a request in under a minute, get a tracking code, and watch their issue move through your system in real time. AI handles the routing — your supervisors handle the work.
Granular access for every kind of user.
Requestor
Submit requests, view own items.
Technician
Mobile dashboard, only their assigned WOs, priority-sorted, voice notes & photo capture.
Contractor
Scoped portal — see only the jobs assigned to them.
Supervisor
Manage division, assign, approve.
Admin
Full org control — workflows, templates, integrations, settings.
Executive
Read-only access to the executive dashboard + AI data query.
Wired to the systems cities already run.
No add-on bills. No "professional services" quotes. The integrations are in the box.
Built for the IT review.
Multi-tenant isolation, role-gated access, encrypted credentials, full audit log. The full security & procurement packet lives here.
Multi-tenant isolation
Every organization is fully isolated at the query layer. No shared state between tenants — not for AI, not for benchmarking.
Role-based access
Six built-in roles. Endpoints are role-gated; UIs hide what users cannot do. Audit log on every mutation.
Public surface protection
reCAPTCHA + IP rate limiting on the citizen portal. HTML sanitization on all user input. Encrypted credentials at rest.
One platform. Every user. Every device.
From the citizen submitting a pothole on their phone to the executive opening the dashboard on a 4K monitor — WorkmanIQ runs cleanly on all of them.
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