Made for work in the field.
WorkmanIQ runs as an installable app on phones and desktops, keeps working without a signal, and connects to the GIS, telematics, and intake systems your city already uses.
Keeps working without a signal.
Crews close out jobs in basements, tunnels, and places with no coverage. The app stores each change on the phone and syncs it once the connection comes back, so there are no error screens and nothing to redo.
- Installs to the home screen on iOS, Android, Windows, and Mac
- Opens full screen like a regular app
- Home screen shortcuts for My WOs, Scan QR, and New WO
- Create work orders, close jobs, and leave comments while offline
- Syncs in the background when the signal returns
Screens built for technicians
Technicians see a dashboard of the work orders assigned to them, sorted by priority, and change status with one tap.
- Large buttons, status badges, and color by priority
- QR scanning with the phone camera
- Voice clip comments
- Photos attached straight from the camera
- One tap to go from Assigned to Started to Complete
Citizen Portal
- Public request form with no login
- Photo upload, address lookup, and category selection
- A tracking code (SR-XXXXXXXX) with no account needed
- Status updates posted as the work order moves along
- reCAPTCHA and IP rate limiting to keep out spam
- Requests are triaged, converted, and sent to a supervisor when submitted
An easy way for residents to report problems.
A resident can submit a request in under a minute, get a tracking code, and check its status as the work gets done. WorkmanIQ routes the request, and your supervisors assign the crew.
Six roles with different levels of access.
Requestor
Submits requests and sees their own items.
Technician
A mobile dashboard of their assigned work orders, sorted by priority, with voice notes and photos.
Contractor
A separate portal that shows only the jobs assigned to them.
Supervisor
Manages a division, assigns work, and approves requests.
Admin
Controls the whole organization, including workflows, templates, integrations, and settings.
Executive
Read only access to the executive dashboard and plain English reporting.
Connects to the systems cities already use.
These integrations are included in the subscription. There is no separate charge for them and no professional services contract to set them up.
Ready for your IT review.
Each organization's data is kept separate, access is controlled by role, credentials are encrypted, and all changes are logged. The details are on the Security & Procurement page.
Separate data for each organization
Each organization's data is isolated at the database query level. Nothing is shared between customers, including for AI features or benchmarking.
Role based access
Six built in roles control what each user can see and do. The server checks the role on each request, and the interface hides actions a user can't take.
Protecting the public forms
The citizen portal uses reCAPTCHA and IP rate limiting. All user input is sanitized, and stored credentials are encrypted.
Works on phones, tablets, and desktops.
Residents reporting a pothole from their phone, crews in the truck, and directors at their desks all use the same system.
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